Privacy Policy

At Cape Sunrise Coffee, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect the personal information you share with us when you visit our website, create an account, or place an order. By using our website or purchasing from us, you agree to the practices described in this policy.

When you visit the Cape Sunrise Coffee website, we may collect certain information automatically through cookies and similar tracking technologies. This includes your IP address, browser type, the pages you visit, the time and date of your visit, and the referring website if applicable. This information is used to help us understand how visitors use our site so we can improve the experience for everyone. It is collected in aggregate and is not typically linked to any individual user unless you have created an account or placed an order.

When you create an account or place an order, we collect the personal information you provide directly to us. This includes your name, email address, shipping address, billing address, and payment information. We use this information to process your order, communicate with you about your purchase, and deliver your products to the correct address. We do not store your full payment card details on our servers. Payment processing is handled by secure third-party payment processors who comply with industry-standard security requirements.

We use the information we collect to fulfill your orders, respond to your inquiries, send you order confirmations and shipping updates, and improve our products and services. If you have opted in to receive marketing communications from us, we may also use your email address to send you promotional offers, product announcements, and news about Cape Sunrise Coffee. You can opt out of marketing emails at any time by clicking the unsubscribe link at the bottom of any email we send or by contacting us directly.

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your information with trusted service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering marketing communications. These providers are contractually required to use your information only for the purposes of providing services to us and are not permitted to use it for any other purpose.

We may also disclose your personal information if required to do so by law, in response to a valid legal request from a government authority, or when we believe in good faith that disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our customers or the public. In the event that Cape Sunrise Coffee is acquired by or merged with another company, your personal information may be transferred as part of that transaction, and you will be notified in advance of any such change.

We use cookies on our website to enhance your browsing experience and to gather information about how our site is used. Cookies are small text files stored on your device that help us remember your preferences, keep items in your cart, and analyze site traffic. You can choose to disable cookies through your browser settings, but please be aware that doing so may affect your ability to use certain features of our website, including the shopping cart and checkout process.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Our website uses SSL encryption to protect data transmitted between your browser and our servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information. We encourage you to use a secure internet connection when accessing our website and to keep your account credentials confidential.

You have the right to access the personal information we hold about you, to request corrections to any inaccuracies, and to request that we delete your data in certain circumstances. If you would like to exercise any of these rights, please contact us through the Contact Us page on our website. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Please note that certain information may need to be retained for legal, accounting, or order fulfillment purposes even after a deletion request.

Our website may contain links to third-party websites, social media platforms, or other external services. This Privacy Policy applies only to Cape Sunrise Coffee and our own website. We are not responsible for the privacy practices of any third-party websites and encourage you to review their privacy policies before submitting any personal information to them.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to check this page periodically to stay informed about how we are protecting your information. Your continued use of our website following any changes to this policy constitutes your acceptance of those changes.

If you have any questions, concerns, or requests related to this Privacy Policy or to the personal information we hold about you, please contact us through the Contact Us page on our website. We are committed to addressing your concerns promptly and transparently.